ABSTRACT
Job
stress is a critical issue in the healthcare sector, particularly in
high-pressure environments like teaching hospitals, where employees face
numerous challenges that can affect their well-being and job performance. This
study investigates the effects of job stress on the performance of employees at
Abia State Teaching Hospital, Aba, Abia State, Nigeria, over the period from
2015 to 2020. The research aims to identify the primary sources of job stress
among hospital staff, assess the impact of these stressors on employee
performance, and explore potential strategies to mitigate stress and enhance
productivity. The study employs a mixed-methods approach, combining
quantitative data from surveys and qualitative insights from interviews with
employees across various departments, including medical, administrative, and
support staff. Data analysis focuses on the relationship between job stress
indicators—such as workload, work environment, and organizational demands—and
performance outcomes, including job satisfaction, absenteeism, and overall work
efficiency. Findings is expected to reveal that high levels of job stress,
particularly due to excessive workload and inadequate organizational support,
significantly contribute to reduced employee performance. The study also
highlights the exacerbating effects of external socio-economic challenges, such
as the COVID-19 pandemic, which intensified stress levels during the latter
part of the study period. Recommendations are provided for hospital management
to implement stress management programs, improve working conditions, and offer
better support systems to employees. This research will contribute to the
understanding of job stress in the Nigerian healthcare sector, providing
valuable insights for policymakers and hospital administrators aiming to
improve employee well-being and performance. The findings are particularly
relevant for similar healthcare institutions facing comparable challenges.
